Email: immigration.doctor.ottawa@gmail.com           Call: 613-883-4421         Fax:613-225-9850


FAQs

  • What should I expect at my IME appointment?
    • You will be asked for your Identity Document, any documents from Immigration, Refugees and Citizenship Canada (IRCC), as well as your personal contact information.
    • You will complete a medical history questionnaire and sign a declaration from IRCC.
    • We will take your digital photo and your height, weight, blood pressure, and we will test your vision.
    • We will conduct your physical examination.
    • You will pay for your visit, receive your receipt, and we will draw your blood sample
    • a urine test and Chest X-Ray (if required).
    • Your test results will be sent automatically to our clinic.
  • What should I bring to my IME appointment?
    • Your valid identification document
    • Any forms or letters received from Immigration, Refugees and Citizenship Canada (if applicable)
    • All your prescription medications
    • Medical reports relevant to significant medical conditions – see FAQs below
    • Eye glasses or contact lenses
    • For individuals under 16 years of age, a Parent or Guardian must be present
    • Arrange for a translator to be present if needed – Dr. Li speaks English and Mandarin
    • If desired, please arrange for a chaperone to be present during your medical exam
    • Payment for our services – by cash only
  • What identity document can I use for my Immigration Medical Examination (IME) appointment?

    You can use any one of the following documents (the document must be original and valid):

    • Original Passport (preferred document)
    • Passport Card
    • National Identification Card
    • Driver’s Licence
    • Refugee Protection Claimant Document
    • Original or certified copy of Birth Certificate
    • Copy of Passport Certified by a Canadian Visa Office
    • Refugee Travel Document
    • Red Cross Travel Document
    • UN Laissez-passer
  • Do I need to bring photographs?

    No, we will take your photo on-site – there is no additional fee for this service.

  • What about my IME cost?

    IME cost reflects complexity of an examination depending on the age group (child, adult, senior).  Please contact our clinic for more information and pricing.

    The cost of your IME is not covered by the Ontario Health Insurance Plan (OHIP).

    You may be able to obtain reimbursement from private insurance or your sponsoring employer – you will be provided with receipts for all payments.

    We can mail copies of your test results and your medical submission date for an administrative fee.

    IME fees are payable by cash only

    See our price section

  • Does OHIP or my private insurance cover this exam?

    OHIP does not cover this exam as it is not a medically necessary test and is done for the purposes of the federal government which is different from provincial OHIP. 


    Your private insurance may cover this test. We will issue you a receipt which you can use for your claim.

  • Do I have to pay if I am a Canadian Refugee Applicant?

    Your IME and tests costs MAY be covered by Blue Cross.


    When you call us to book an appointment:

    Please have your UCI/Client number available (located on your “Refugee Claimant Document”). We will check your eligibility for Blue Cross and let you know if they are paying for your IME. If they are not paying, you are responsible for payment.


    Please note that it can take several days for Blue Cross to enter your information into their computer system, and we are not able to book your appointment until this is done. If you are not in the system, we will be happy to continue checking and we will call you back to book an appointment as soon as possible.

  • I completed a refugee medical exam before. Can I still use my refugee paper for coverage?

    The Interim Federal Health Program only covers the medical exam once when you applied for refugee status. Once you apply for other application types like permanent residency or work permit, you are no longer covered for this exam.

  • When will test results be available and cases submitted to government?

    Cases will be submitted by our office between 3-10 days from your visit. Results are not required for your application. Results will be send directly to IRCC. 

  • Can I get a copy of my report?

    You may order a copy of your complete Immigration Medical Exam that will be submitted. There is an administrative charge of $20.

     

  • What if I am pregnant?

    It is generally not recommended that a Chest X-Ray be done during pregnancy, but ultimately the choice is yours.


    If you are pregnant IRCC offers you the choice of:


    • Deferring your Chest X-Ray until after the birth of your child
    • Deferring your Chest X-Ray until after 12 to 20 weeks of pregnancy
    • Proceeding with your Chest X-Ray immediately

    Please be aware that your file cannot be submitted to IRCC without your Chest X-Ray results. If you decide to postpone your Chest X-Ray until after the birth of your child, we will provide you with a “Pregnancy Deferral Letter” for your records. This is your proof that your IME has been done, but that you have chosen to postpone your Chest X-Ray.


    If you decide to go ahead with your Chest X-Ray, you will be provided with a special protective cover over your abdomen. This reduces the risk of radiation. For further advice, please speak with your own doctor.

  • What lab tests will I have to complete?
    • All tests listed below are mandatory as required by IRCC.
    • Fasting is not required.
    • All test results will be sent directly to our clinic.
    • The cost of these tests is not a benefit covered under the Ontario Health Insurance Plan (OHIP).
    • You may be able to obtain reimbursement from private insurance or your sponsoring employer – you will be provided with receipts for all payments.

    We follow IRCC guidelines in requesting additional tests, prior medical reports, or referring you to a Specialist, due to your medical condition. The cost of these additional tests or referrals required to complete your IME is your responsibility and is not included in the IME fee.

  • Where can I park?

    We have free parking at our building. You can also park steps away at the Loblaws parking lot at 1460 Merivale Rd, Nepean, ON 

  • I have been asked to return to see the Panel Physician again, what do I do?

    You may require further medical tests requested by the government. Please BOOK ONLINE for an appointment. If your medical exam was not completed at our office, please try contacting the original panel physician who completed your exam.

     

  • What is the status of my application?​

    We will submit your case to Immigration within 10 days. Your case will be completed at this time. Please do not call the office. If you have further questions about your immigration status after 10 days from your exam, please contact IRCC directly as they may not have reviewed your file yet. 

  • What about OC Transpo?

    We are on Bus Route #81 and #88.  The closest stop is conveniently located right infront of our building. Check OC travel planner.

  • What is considered a significant medical condition?

    If you have a history of any of the following medical conditions, we may require copies of your previous tests or reports to submit with your IME.


    • Cancer or malignancy
    • Cardiac disease
    • Diabetes
    • Hypertension (High Blood Pressure)
    • Chronic Pulmonary Disease
    • Tuberculosis (TB)
    • Renal disease
    • Hepatitis or Liver disease
    • Parkinson’s Disease
    • HIV
    • Syphilis
    • Any Debilitating Condition (intellectual or physical)
    • Hearing Impairment
    • Blindness
    • Autism
    • Developmental delay
    • Psychiatric / Psychological disorder (including major depression, bipolar disorder, schizophrenia, dementia)
    • Drug or Alcohol addiction
    • Major operations
    • Prolonged or repeated hospital admissions
    • Any condition that requires regular medical follow-up and/or lifetime treatment
  • What happens after my IME?
    • We will quickly and efficiently submit your IME file electronically to IRCC through the eMedical system as soon as all requirements are completed.
    • If any of your tests require follow-up, we will contact you prior to submitting your IME.
    • After submitting your IME, please note that the status of your application on the IRCC website will only be updated when IRCC begins processing your IME.
    • It is possible that IRCC will request further information, tests, or reports from you after they process your IME. They will contact you directly with a so called “Furtherance” request by email or posted letter.
    • You will be notified directly by IRCC concerning the outcome of your application.
    • If you have any questions about your application process please visit the Immigration, Refugees and Citizenship Canada website or contact the IRCC Call Centre at 1-888-242-2100.

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